Golisimo Customer Support
Here to help, whenever you need us
Whether you have questions about your account, need help with a transaction, or want to know more about our games, the Golisimo support team is ready to assist. We offer multiple contact options to suit your preferences.
Support Rating
Based on response time, resolution rate, and player feedback
9.2
out of 10
How to Contact Us
Live Chat
Instant support from our team. Click the chat bubble in the corner of any page to start a conversation.
Available 24/7
Average wait: under 2 minutes
Multi-language support
Recommended
Email Support
For detailed enquiries or when you need to attach documents. Access the email form through your account or the contact page.
Response within 24 hours
Attach screenshots & documents
Full ticket tracking
Best for documents
Help Centre
Self-service knowledge base with guides, FAQs, and tutorials. Find instant answers to common questions.
100+ help articles
Step-by-step guides
Video tutorials
Instant answers
Popular Help Topics
Support Availability
24/7
Live Chat
Always available, any time zone
06:00 - 22:00
Priority Email
NZST business hours response
Instant
Help Centre
Self-service knowledge base
{'<'}2 min
Avg. Chat Wait
94%
First Contact Resolution
4.8/5
Player Satisfaction
15+
Languages Supported